About Us

Our history

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is not a charity. We evolved from a service offered by Age UK Oxfordshire and we operate as a registered social enterprise and a proud member of Social Enterprise UK with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon we donate any surplus income to supporting charitable objectives that are in line with our aims.

Beacon is the only Continuing Healthcare support service that is endorsed by Age UKParkinson’s UK, the Spinal Injuries Association and EAC FirstStop.

Read more about our values.


What we do

Through expert advocacy Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and insight to make meaningful and transformative decisions.

We do this by offering reassurance and expertise through two separate services:

  • We are the chosen supplier for the NHS England-funded Free Information & Advice Service for Continuing Healthcare, and;
  • We deliver chargeable representation and casework services in NHS Continuing Healthcare across England

Free Information & Advice Service

Beacon operates the NHS England-funded Free Information & Advice Service through which we provide free advice to over a thousand people every month. Rest assured that we remain staunchly independent.

Read more about the Free Information & Advice service and how we can help you.

Representation and Casework services

NHS Continuing Healthcare (CHC) is a really complex area and it is not always possible to navigate it alone.

Our expert team of advisers and caseworkers are all highly trained professionals who work solely in this area. At Beacon we pride ourselves on our exceptional bespoke, values-led service, unrivalled by law firms working in this area. We get to know you and your loved one because, in our experience, a deep understanding of the person and their care needs is key to achieving a fair and accurate funding assessment.

It is our unique approach that’s enabled us to recover over £19million for our clients, and overturn funding decisions in around two thirds of appeal cases.

Read more about our Representation and Casework services.


Find out what our clients have said about us on Trustpilot and on our Testimonials page.