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A flawed NHS continuing healthcare assessment with severe consequences, and how it was put right

Posted on: November 15th, 2016 by Tim Saunders

Yesterday The Continuing Healthcare Alliance published a report that highlighted the weaknesses in the NHS continuing healthcare (CHC) system, and called for improvements. The report flagged several problems, including with the assessment process. This process was clearly flawed in a case that came through our free Information and Advice Service recently… Sarah’s elderly father, Eric, has challenging health and psychological problems and requires extensive one-to-one support. Despite this, a panel concluded he wasn’t eligible for NHS CHC funding, and Eric was threatened with eviction from his care home. But experts on our free information and advice service spotted problems with the …read more

The Rip Off Britain couple who used their mother’s entire estate to fund care, leaving nothing for her grandchildren. They weren’t told about the free care funding from the NHS.

Posted on: September 27th, 2016 by Tim Saunders

Beacon’s Managing Director, Dan Harbour, blogs about his appearance on BBC One’s Rip Off Britain, and the sadly familiar tale that’s leaving families with enormous care costs. Many months ago I was asked to record an interview for BBC One’s consumer affairs programme Rip Off Britain. They were putting together a feature on NHS continuing healthcare, and this morning the episode aired. The programme followed Mr and Mrs Pearson, who are facing a long, tough, battle to reclaim the quarter of a million pounds that Mr Pearson’s elderly mother – Kath – had to pay for …read more

“Led up the garden path, then cruelly let down.” The ‘rogue’ firms that came into continuing healthcare for a quick buck.

Posted on: July 20th, 2016 by Tim Saunders

Beacon’s Managing Director, Dan Harbour, today appeared on BBC Radio 4’s consumer affairs programme You and Yours to lift the lid on ill-prepared claims firms that are letting vulnerable people down. Here Dan writes about his concerns and anger at these firms: Back in March 2012, a new deadline was set for retrospective assessments for continuing healthcare funding. This meant that people that had paid for their care between 2004 and 2011 had until 30 September 2012 to apply for a back-dated assessment of funding eligibility, or to appeal a decision relating to that period. People …read more