How We Can Help

High quality and independent advice, information and support

At Beacon we provide free expert advice and honestly-priced representation for families who are struggling to navigate the maze of NHS Continuing Healthcare.

Whether you need a quick answer to a simple question, or are seeking an expert to manage your case from start to finish, Beacon can help.

We have already helped thousands of people to navigate the changes to Continuing Healthcare during and after the COVID emergency. We are here and ready to help you.

Free helpline and Navigational Toolkit

Since 2014, we have provided the Free Information & Advice service in England, on behalf of NHS England. Call us today on 0345 548 0300 for general advice or to book a consultation of up to 90 minutes of free advice with a specialist adviser.

Please note: this service is funded by NHS England, and is available for people whose CHC assessment or appeal is managed by an Integrated Care Board (or a third party) in England.

You can also register to receive our free comprehensive guide to NHS Continuing Healthcare. Click here to download your Free Navigational Toolkit.

Casework and representation

We offer a full range of specialist casework and representation services designed to provide you with as much or as little support and advice as you need at any stage of your assessment, appeal or review.

We are friendly, expert, and work hard to keep you informed and involved at every step of the way.

Our approach is completely tailored to your particular case, but tends to be based around one or more of the following four services:

Our prices

Beacon is a social enterprise, which means that we operate on an ethical and values-based system. We are realistic with our clients about chances of success; we are upfront about our fees at every stage; and we donate any profits made to supporting charitable objectives that are in line with our aims. We also we guarantee that you will never be tied into a long-term contract, and we will never ask for payment upfront.

Our fees go towards covering our costs and paying our expert team. You’ll find more information about prices on the pages for each of our services.

Click here for an overview and typical cost comparison.