Should you appeal? Expert Analysis

Expert analysis of your NHS CHC assessment

If you have been assessed as not eligible for NHS Continuing Healthcare, you may be considering an appeal. We recommend our Expert Analysis Service as your starting point.

Appealing an NHS Continuing Healthcare decision can be a long, complex and stressful process. We don’t recommend entering into the process unless you have clear and specific grounds that give you a chance of success in appeal. We can apply our expertise and experience to identify and explain these grounds, if they exist, in your case. But if you don’t have good grounds for appeal, we’ll be honest about it. This may come as a blow, but could save you months of unnecessary stress and worry during the appeal process.

If you go ahead with an appeal, our advice and action plan will give you a firm footing from which to do so.  Alternatively, if you wish to appeal but want us to manage it for you, our analysis will get us off to a flying start in our Full Appeal Management Service.

Expert Analysis Service

This is our most popular service and is for people who have been assessed as ‘not eligible’ for NHS Continuing Healthcare.

We will ask you to send us your Decision Support Tool, eligibility decision letter and any panel reports associated with the eligibility decision. Our specialist caseworkers will then conduct a review of your assessment based on our understanding of your care needs and produce a written opinion document which looks in detail at the quality of assessment and application of the criteria to your needs, scrutinises the process, and provides you with tailored advice that will enable you to appeal the eligibility decision. We will give you an honest opinion of the quality of your assessment, and provide you with tailored advice. If we find there are specific grounds for appeal we will also send you a personalised action plan on how to proceed.

Once you have received and read your completed analysis, your caseworker will contact you to arrange a telephone or video-conference consultation, during which they will discuss the analysis with you in detail and answer any questions you may have.


Our Expert Analysis Service has a fixed cost of £1,295 (plus VAT).

To enquire about our Expert Analysis Service call us on 0345 548 0300, select option 2, and leave a message with your enquiry. Alternatively you can email or fill in a contact form.

We will respond to your enquiry for expert analysis within 48 hours. Please try to contact us as soon as possible after your eligibility decision and let us know if there are any important dates we should be aware of. 


  • "Beacon have been very supportive in my fight to get CHC funding for my now deceased mother. They carried out an analysis of my appeal documents which was excellent in every way."
  • "I thoroughly recommend Beacon for their invaluable support when trying to navigate the system. They have the knowledge and expertise to formulate a challenge when the evidence suggests someone meets the criteria and yet are denied funding."
  • "My caseworker really cared and understood the stress that can be caused when those paid to administer CHC appear determined not to listen. I would recommend Beacon wholeheartedly."

Other services

If you need help preparing for an NHS Continuing Healthcare assessment, talk to us about our Assessment Support services.

If you are already preparing to appeal a decision, our Full Appeal Management Service can lead the process on your behalf.

If you wish to make a formal complaint about NHS Continuing Healthcare, contact us about our NHS Complaints Service.

Not looking for casework, and just have a few questions about your assessment and NHS Continuing Healthcare? Contact our Free Information & Advice service for general advice and to book a consultation of up to 90 minutes of free advice with a specialist adviser.