Anna is Specialist Adviser who joined Beacon in 2022. As a Specialist Adviser in NHS Continuing Healthcare Anna provides telephone consultations as part of our Free Information & Advice service. Anna is a qualified solicitor, a background which helps her to analyse the facts of a client’s situation and apply the relevant legal and procedural rules. She also spent some years as a carer for a family member which gives her insight into what clients and their families may be going through.
Anna says:
‘It has been fantastic to find out that my guidance has helped clients to obtain care or recoup fees that they are entitled to. However, it is also extremely rewarding on a day-to-day basis to hear the stress leave a client’s voice as they gain more confidence in navigating CHC after having spoken to you on a consultation.’