Position: Information Officer

Jocelyn is an Information Officer who joined Beacon in 2022. As Information Officer Jocelyn is part of the Information & Advice team that responds to CHC enquiries via the advice line or email enquiries. Jocelyn has had a variety of roles in the field of health, including delivering Mental Health First Aid (MHFA) training courses, which taught people how to identify, understand and help someone who may be experiencing a mental health issue. She also practiced healthcare law as a solicitor, dealing with clinical negligence claims and regulatory proceedings.

Jocelyn says:

‘I always feel a sense of achievement at the end of a phonecall when someone tells me that I have helped them and that they are grateful for this. I also feel proud when someone takes the time to email me to thank me for the help I have provided, as it is good to know that what I am doing is making a positive difference to people.’

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