
With free guidance from our Information & Advice team, Christine highlighted the flaws in the management of her mother’s assessment and recovered more than £11,000 in care funding. Wynne was unable to make decisions for herself, so her daughter, Christine, held Lasting Power of Attorney and was her representative. However, Christine was not informed when a re-assessment of Wynne’s eligibility for continuing healthcare funding was arranged, and it took place without her knowledge. This review concluded that Wynne was no longer eligible for CHC funding, and a letter was sent to her at her care home. …read more