Contact Us

Free Information & Advice Service

If you would like to talk to a member of the Beacon team or to schedule a consultation with a trained Continuing Healthcare adviser as part of our Free Information and Advice Service, please enter your details in the contact form to the right and we will get back to you as soon as possible.

Alternatively you can call us on 0345 548 0300.

Please be aware that demand for our free advice service is currently extremely high which means that waiting and response times are longer than usual. We work to a response time objective of 2 – 3 working days, however during peak times this may be longer. We are doing all we can to manage the significant increase in demand and thank you for your patience. You do not need to send more than one message – we respond to every contact we receive as soon as possible. In the meantime please explore the free resources available on our website.

Casework & representation services

If you would like to talk to us about paid representation for your NHS Continuing Healthcare Assessment, Appeal, Complaint, or for any other paid service enquiry, please fill in the form to the right. Alternatively you can call 0345 548 0300, select option 2, and leave a message with a summary of your enquiry and we will get back to you as soon as possible. Or you can email

Please try to contact us as far as possible in advance of any important dates and let us know if there are any significant dates we should be aware of.

Press & media

For press, media and partnership enquiries please contact


10 Napier Court
Barton Lane
OX14 3YT
Tel: 0345 548 0300

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  • As independent experts in NHS Continuing Healthcare, we would like to keep you informed of important news and developments in care funding, as well as our information and advice products and services.
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